• Marketing Cloud Journey Development QA

    Location IN-KA-Bangalore
    Posted Date 4 weeks ago(21/6/2018 2:57 AM)
    Job ID
    # Positions
  • Position Highlights

    The Senior Associate, Digital Marketing QA plays a key role in the initial and ongoing testing of automated emails and journeys that are built and delivered through Salesforce Marketing Cloud. This role is expected to bridge the gap between technical skills, recurring process development and good communication with team members. Experience with Salesforce Marketing Cloud is ideal but not required if you have the right skillsets and have experience with other marketing automation platforms. You will be expected to not only develop and automate test cases but also to troubleshoot issues with Marketing Cloud that come up during the testing process.


    Primary Responsibilities

    Primary Responsibilities:
    • Assist in writing and maintaining user stories / requirements
    • Write test cases and scenarios
    • Build descriptive test scripts for users to validate expected functionality
    • Manage process and consolidate feedback from users to identify and troubleshoot issues
    • Manage approval process for UAT
    • Offer input to new development based on findings during testing in a systematic and descriptive manner
    • Assist in managing environments (e.g. UAT, Production) across platforms (e.g. Salesforce Sales Cloud, Salesforce Marketing Cloud)
    • Assist in managing release cycles and deployment process across environments
    • Assist in managing and prioritizing backlog of bugs/errors and feature requests/enhancements


    Environments to access:
    Sales Cloud, Marketing Cloud, and the marketing data lake.


    Required skills and competencies:
    • Experience with Salesforce Marketing Cloud and Salesforce Sales Cloud preferred
    • Basic SQL, HTML, Javascript, etc.
    • Expertise in testing tools such as Quick Test Professional (UFT/QTP), Selenium, HP ALM (Application lifecycle management) and JIRA
    • Understanding of testing methodologies such as static & dynamic testing, black box and white box testing
    • Experience in system integration testing is desired
    • Understanding of automation life cycle, regression automation cycle and defect cycle




    • Required Experience:
      • Bachelor's degree in a related field 
      • 6-9 years of experience in regression and functional testing environment on financial platforms
      • Tools Worked: MS Office (Excel, PPT, Word, );, QTP (Mandatory Skill) , Selenium(Mandatory Skill)


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